Acceptable use policy

1. The principle

Use the agents for lawful work that does not harm other people. Everything below follows from that, and where something is not listed, apply the principle rather than looking for a loophole.

2. Prohibited outright

Illegal content and activity

• Anything unlawful where you are or where the processing happens
• Child sexual abuse material in any form, including generated. Immediate termination and a report to the relevant authorities.
• Content that sexualises minors in any way
• Material that infringes copyright, trademark or other intellectual property rights

Deception and impersonation

• Generating content that impersonates a real person or organisation in order to deceive
• Producing fake reviews, testimonials, records or credentials
• Creating material designed to defraud, phish or socially engineer
• Generating political disinformation or coordinated inauthentic content

Harm to people

• Harassment, threats, or content targeting an individual
• Material that promotes self-harm, eating disorders or suicide
• Instructions for weapons, explosives or biological agents
• Automated decisions about a person's employment, credit, housing, insurance or legal status without human review

Abuse of the platform

• Attempting to extract, reverse engineer, distil or resell the underlying models
• Reselling agent access as your own product without a written agreement
• Circumventing rate limits, billing or credit controls
• Creating multiple accounts to farm signup credit
• Probing another account's data, or attempting to

3. Requires prior agreement

• Reselling or white-labelling agent output as a product
• Running agents over data about people who have not been told a processor is involved
• Volumes above 200,000 runs a month
• Security research that generates unusual traffic patterns

Ask at support@stijnai.shop. We say yes more often than not.

4. Data you send us

You must have the right to send us whatever you put through an agent. Do not send protected health information or cardholder data — we do not hold HIPAA or PCI attestations and the security page says so plainly.

Redact what the agent does not need. If an extraction only needs a total and a date, do not send the bank details on the same page.

5. Output is your responsibility

Agents can be wrong. Where output feeds a decision that affects someone, a human reviews it. Where it is published, someone checks it. Presenting agent output as professional advice, or as the work of a named human who did not write it, is not acceptable use.

6. How we enforce

Most reports are misunderstandings, so our default is to contact you and give you a window to respond. We skip that only where harm is ongoing, we are legally obliged, or platform stability is at risk.

Where we terminate for anything other than illegal content, unused credit is refunded.

7. Reporting abuse

Email support@stijnai.shop with "abuse" in the subject, including what you saw and when. We acknowledge within one business day.

8. Appeals

If we suspend your account and you think we are wrong, reply to the suspension email. A different person reviews it. If we got it wrong we restore the account and credit any downtime.